General Guidelines

This privacy policy corresponds to the information collected at Drug Plus Pharmacy and its affiliates (We, Us, and Our) through various interactions as in-store, on the website, and social media platforms (for services).

By using these services in any capacity, the user agrees to our privacy policy. We may change the respective policy from time to time.

If you have any questions related to the privacy policy or the information usage, feel free to Contact Us

Quite a few times, we will use your data to be in line with the requirements of HIPAA - the Health Information Portability and Accountability Act. For example, if you sign in with your pharmacy ID and enter information about prescription drugs, then that information will be weighed against HIPAA rules and regulations.

At Drug Plus Pharmacy, we are obliged by law to comply with the requirements of the Health Information Portability and Accountability Act (commonly known as "HIPAA") and to maintain the privacy of Protected Health Information (PHI).

The Information We Collect At Drug Plus Pharmacy
We want you to understand what information we may require when you interact with us or use our services. This information is used to identify, locate, or contact you.
Examples of the situation when we want information from you include:
  • When you make an in-store or online purchase, or any other transaction with us
  • When you register on our website via an account
  • When you participate in our loyalty programs, contest, promotion, survey, or lucky draw
  • When you post a review or comment on our websites
  • When you share social media account information with us (e.g., Facebook ID)
  • When you are interested in receiving information about our products or services, such as e-mail alerts, newsletters, and other notifications
  • When you purchase an item, we will collect your financial information, such as your credit/debit card information, or insurance information to process the payment
  • Correspond directly with us, such as through our website, postal mail, customer support service, or dispute resolution mechanisms

If you choose to not provide us with the necessary information, we might not be able to provide services to you. If you submit any personal information on other people’s behalf in connection with the services, you represent that you have the consent to share data and allow us to use the information in accordance with this Privacy Policy.

Use or Disclosure of Information
We use the collected information to respond to your request such as:
  • To fulfill your order
  • To inform you about the order
  • To send email alerts & newsletters
  • To provide you with related customer support services

How We Use Information?
We may also use the collected information to manage subscription services, including order management, billing, improving reorder experiences, financial information, and offer other products and services that may be of interest.

To Protect Our Rights
We may also use the collected data for our business purposes such as for data analysis, audits, fraud monitoring, and prevention developing our services, & determining the effectiveness of our promotional campaigns.

Drug Plus Pharmacy’s Internal Purposes

As permitted by the applicable law, we may provide personal information to our business partners, who may use it to send you marketing content. Moreover, Drug Plus Pharmacy may disclose information to our service providers such as for website hosting, data analysis, payment processing, order fulfillment, IT, customer service, email delivery, auditing, and other services.

We may also use your information for research purposes only when it is approved by the institutional review board or a privacy board.

Legal Compliance as Per the Applicable Law
Under the law provision, we are also bound to provide information to law enforcement officials or judicial authorities if they request from us in case of personal or public safety or in litigation. We may use and disclose information that does not personally identify you (including the information described under "Cookies and Other Technologies,") for any purpose is limited by applicable law.

Policy Regarding Social Media
We may use or disclose information to facilitate the social media sharing functionality initiated by the user.
For Instance, when you choose to connect with our services via any social media account or engage with us on social media platforms (Facebook, Instagram, & Pinterest).
In such cases, you authorize us to share information for marketing purposes. However, the use of the information we share will be governed by the social media site's privacy policy. We may display targeted ads to you through social media platforms.

Drug Plan Prescription Policy
If Drug Plus Pharmacy manages your Drug Plan Prescription, we may use your information for the processing of the request.

Policy Regarding Third-Parties Involvement
The services may be linked with third parties not operated by us. These connections are provided to facilitate the delivery of services. However, any information accessible to these third parties does not comply with drug Plus Pharmacy’s privacy policy.
We recommend you to go through the privacy policy of any third party to whom you provide personal information online.

Information from Other Sources
Moreover, we are not responsible for the information collection, use, disclosure, or security policies and practices of other organizations, such as Apple, Google, Microsoft, operating system provider, wireless service provider, or device manufacturer.
We may use or collect information from publically available sources to improve customer experience.

Security Policy
We seek to use reasonable physical, technical, and administrative safeguards to protect personal information or PHI (Personal Health Information) within our organization.
Whereas, the user is responsible for maintaining the confidentiality of their services access information and password and for restricting access to their device. Moreover, they agree to accept responsibility for all activities that happen under their password.

Contact Information Policy
By providing your residential number or cell phone and/or fax number(s) to Drug Plus Pharmacy, you explicitly give us consent to receive marketing and non-marketing calls, text messages, and faxes from us.

Contact Information Policy
By providing your residential number or cell phone and/or fax number(s) to Drug Plus Pharmacy, you explicitly give us consent to receive marketing and non-marketing calls, text messages, and faxes from us.

Cookies & Other Technologies
Cookies are the small files placed at the user’s device for the duration of the visit (session) or fixed time. It may use a user’s interests or other types of information.
We use cookies:
  • To collect and retain certain information about a website user, such as the type of web browser used
  • To measure the effectiveness of our website, services, content, and advertising
  • To provide services and features, available only through the use of cookies
*The setting section of the Internet browsers will help you to manage cookies. You can either accept it or disable it. However, disabling the cookies may result in the website’s performance.

Flash Cookies
We may use Adobe Flash Local Stored Objects ("LSOs") and other technologies to collect and store information about your use of the Drug Plus services.

We use cameras in-store for security and operational purposes such as to measure traffic patterns and in-stock levels.

Fraudulent Activities & Spam
We recommend our users to beware of any fraudulent websites posing as Drug Plus Pharmacy. We, by no means, are associated with these organizations.

Policy Regarding Minors
If you are under 18 and a registered user, you can request to remove the content or information that you provided to our website or other online services.
Please note that we may not ensure complete or comprehensive removal of the information or in the case when the information has been reposted by another person.
To request removal of content, contact us via Contact Us

Users ‘Rights
The user of the Drug Plus Pharmacy services has the right to inform us about any concern about the privacy policy. However, keep in mind that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting any change or deletion of service.

How to Contact Us?
At Drug Plus Pharmacy, we aim to satisfy every query related to the privacy policy or users’ rights. Visit our store or contact us to share your concern.
Address: Suite #130, 1590 W Horizon Ridge Pkwy, Henderson, NV 89012.